Overview
We respect your privacy. We collect only the customer information needed to receive inquiries, prepare orders, provide delivery, and support customers. This page is intended for customers who contact or order from us online, by phone, or through WhatsApp.
Information We Collect
We may collect your name, phone number, delivery address, order details, payment status, and any messages you send to us through WhatsApp, phone calls, forms, or social media.
We only ask for information needed to answer your questions, confirm orders, prepare meat products, arrange delivery, provide support, and improve our service.
How We Use Your Information
We use your information to process orders, confirm availability, send order updates, coordinate delivery, respond to customer service requests, and keep basic business records.
If you contact us on WhatsApp, we may reply through WhatsApp about your order, delivery, offers you requested, or support questions.
WhatsApp Communication
By messaging us on WhatsApp or sharing your number with us, you agree that we may contact you on WhatsApp for customer service, order confirmation, delivery coordination, and related business communication.
You can stop receiving WhatsApp messages from us at any time by replying STOP or by asking us not to contact you again.
Sharing Your Information
We do not sell your personal information. We may share limited information with delivery staff, payment providers, service providers, or legal authorities when needed to complete your order, run the business, or comply with the law.
Delivery partners may receive only the details required to deliver your order, such as your name, phone number, address, and delivery instructions.
Data Retention
We keep customer information only for as long as needed for order history, customer support, accounting, fraud prevention, legal compliance, and business operations.
When information is no longer needed, we delete it or keep it only in a limited business record where required.
Security
We take reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure.
No online or mobile communication method is completely secure, so please avoid sending sensitive payment details or private documents through WhatsApp unless we specifically ask for them through a secure method.
Your Choices
You may ask us to update, correct, or delete your personal information, subject to records we must keep for legal or business reasons.
You may also unsubscribe from promotional messages or ask us to stop contacting you on WhatsApp.
Contact Us
For privacy questions, order support, or requests about your customer information, please contact us through the same WhatsApp number you use for orders or through our official business contact channel.